Ticket refunds are possible only if the time and place of the event are canceled or significantly changed.

In order to receive a refund for the completed order, the Ticket Purchaser should fill out the form on the website (available next to the purchased ticket in the "My Orders" tab), if for technical reasons the button is missing, the Ticket Purchaser is required to send the following information to support@sparksticket.com

Phone number,

Name of the event,

Unique ticket/ticket number